Salesforce integration with Mulesoft for an IT company
Our client is an IT company with a global consulting and IT service business.
Company
Our client is an IT company with a global consulting and IT service business. The company's headquarter is in Australia. With more than 246k employees, they pioneered The Global Delivery model.
Challenges
The IT team is struggling to get everything done. They have tonnes of requests but not enough resources. IT teams are inundated with routine requests and new ideas. It is challenging for them to complete everything. These things slow down the business, and these challenges are getting harder to overcome as worker skills are insufficient to handle them.
Solutions
Mulesoft and Salesforce together develop scalable integration and automation frameworks and create connected experiences quickly.
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The customer-facing experience was improved by automating workflow with a low-code solution.
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Developed integrated applications with the Lightning platform and Heroku to access the right data for the team.
Results — by the numbers
A successful business is formed when data, technology, and people work together. Mulesoft and Salesforce help organisations rapidly increase their digital transformation.
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